最近上班比较忙,趁今天不上班,好好地给自己充电。今天学习前台散客接待、办理入住相关的英语场景对话。
一、关键句型 Key Sentence
Please wait for a moment 请您稍等。
Do you have a reservation?请问您有预定吗?
May I have your ID card/passport, please.请您出示身份证/护照
How long will you be staying?您需要住多久?
How would you like to pay the deposit?请问您如何支付押金?
Here is your room key 这是您的房卡。
Your room number is ,on the 20th floor.你的房间号是,在20楼。
Hope you will enjoy your stay.祝您入住愉快。
二、无预定入住情景对话
A:代表酒店前台接待员 B:代表客人
A: Good evening,sir.may I help you? 先生,晚上好,请问有什么可以帮您?
B: Good evening, Id like a single room.晚上好,开一个单间。
A: Do you have a reservation with us?请问您有预定吗?
B: No 没有。
A: How long do you plan to stay?您打算入住多久?
B: one night,how much?一个晚上,多少钱?
A: A standard single room is 598yuan,a deluxe singke room is 798yuan,all inclouding one breakfast,which one would you like? 标准单间一晚598元,豪华单间798元,房价都包含一份早餐,您想要哪种呢?
B: A standard one please.一个标单。
A:May I have your ID card, please.借用您的身份证登记。
A: Do you like a smoking room or non-smoking room? Mr Smith.您要吸烟房还是非吸烟房?
B: Non-smoking please.非吸烟房,谢谢。
A: We need 1000yuan for deposit,How would you like to pay. 我们需要1000元的押金,请问您打算如何支付?
B:By credit card,here you are.用信用卡,给你。
A: Thank you,Your password please.谢谢,请输入密码。
A: Mr.Smith, here is your registration form,please sign your name please.史密斯先生,这是您的登记表,请您签名确认。
B: sure 好的
A: Here is your room key,Mr.Smith.Your room number is ,on the 20th floor.The breakfast restaurant is on the first floor,you can use it between 7:00 to 10:00.the bellman will show you to your room,Hope you will enjoy your stay.这是您的房卡,史密斯先生,您的房号是,在20楼。早餐厅在一楼,用餐时间从7点到10点,这位礼宾员送您到房间,祝您入住愉快。
B: Thank you 谢谢。
三、单词释义 Key Words
check in 登记入住
check out 退房
standard 标准的
deluxe 豪华的
cash 现金
credit card 信用卡
registration form 登记表
今天的课程到此结束,欢迎大家评论区讨论,互相学习,共同进步。